Team inbox
Shared WhatsApp inbox for multiple agents. Assign contacts, add tags, view history, and reply from any browser.
Everything you need on WhatsApp
From day-to-day support to large-scale campaigns — NextClaud gives your team the tools to communicate, automate, and measure results on Meta's official platform.
Broadcast campaigns
Send approved marketing and utility templates to contact lists. Track sent, delivered, read, and failed per recipient.
Template management
Create, sync, and submit Meta-approved templates with variables for orders, reminders, OTPs, and promotions.
Chatflows & automation
No-code chatflow builder, office-hours auto-replies, and optional AI agent for smart automated responses.
Analytics & reporting
Campaign performance, message delivery stats, usage counters against plan limits, and audit logs for compliance.
Developer API
REST API and webhooks to trigger templates from Shopify, CRM, or custom systems. Secure API keys per workspace.
E-commerce integrations
Connect your store for order notifications, abandoned cart recovery (with opt-in), and customer event triggers.
Contacts & segments
Import contacts, manage lists, tag by behaviour, and enforce marketing opt-in before promotional sends.
Quick WhatsApp connect
Meta Embedded Signup — link your business account and phone number without manual API configuration.
Popular use cases
🛒 E-commerce & retail
Order confirmations, shipping updates, delivery alerts, and post-purchase support on WhatsApp.
- Shopify / WooCommerce via API
- Abandoned cart recovery
- Utility templates for transactional messages
🏥 Clinics & appointments
Reduce no-shows with reminders patients actually read.
- Appointment confirmations
- Pre-visit instructions
- Authentication templates for OTP
🚚 Logistics & delivery
Keep customers informed from dispatch to doorstep.
- Out-for-delivery alerts
- Driver ETA updates
- Proof-of-delivery follow-ups
📢 Marketing & promotions
Launch sales campaigns with opt-in lists and read-rate tracking.
- Broadcast to segments
- Marketing template compliance
- Campaign retry on failure
Managed messaging option
For businesses who prefer prepaid message buckets instead of direct Meta billing, we offer managed messaging with transparent per-country rates.
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Prepaid buckets
Purchase Marketing, Utility, or Authentication message packs by country.
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Platform subscription
Access inbox, broadcasts, API, and automation on your chosen plan.
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Usage tracking
See bucket balances and deductions per message in your workspace.