Smart contact management
Organise, segment, and import contacts. Tag and filter audiences for campaigns.
Platform services
Everything you need on WhatsApp
From day-to-day support to large-scale campaigns — NextClaud gives your team the tools to communicate, automate, and measure results on Meta's official platform.
What you get
The same capabilities shown on our home page — built for marketing, sales, and support teams.
Template manager
Create and sync Meta-approved templates with variables, headers, footers, and buttons.
Campaign manager
Plan broadcasts, track sent/delivered/read status, and measure responses in real time.
Chatbot builder
No-code chatbots for instant replies, lead capture, and FAQ deflection.
Welcome automation
Greet new leads with personalised welcome messages and quick-action buttons.
Short link generator
Branded WhatsApp links with pre-filled messages for social and ads.
Unified inbox
Assign chats to agents, track SLAs, and collaborate on every conversation.
Customer CRM
Profiles, history, and interaction tracking to turn chats into loyal customers.
Agent management
Invite teammates with role-based access and visibility into performance.
Visual flow builder
Drag-and-drop chatflows for routing, menus, and multi-step journeys.
Multi-channel inbox
WhatsApp, email, Facebook, and Instagram in one shared inbox (Pro included, add-on available).
Developer API
REST API and webhooks for Shopify, CRM, and custom apps — secure keys per workspace.
Popular use cases
From high-street salons to labs and schools — teams use NextClaud wherever customers expect a quick WhatsApp reply.
🛒 E-commerce & retail
Order confirmations, shipping updates, delivery alerts, and post-purchase support on WhatsApp.
- Shopify / WooCommerce via API
- Abandoned cart recovery
- Utility templates for transactional messages
🏥 Clinics & appointments
Reduce no-shows with reminders patients actually read.
- Appointment confirmations
- Pre-visit instructions
- Authentication templates for OTP
🔬 Labs & diagnostics
Share collection times, report-ready alerts, and secure follow-ups without phone tag.
- Sample collection & centre reminders
- Results ready notifications (utility templates)
- Patient queries in a shared inbox
🏫 Schools & education
Reach parents and guardians on a channel they check daily.
- Absence, events & closure alerts
- Fee and consent reminders
- Two-way replies routed to the right staff member
💇 Salons, barbers & beauty
Confirm bookings, fill last-minute slots, and rebook regulars with personal messages.
- Appointment confirm & reschedule
- Promotions to opt-in client lists
- Team inbox for multiple stylists or locations
🚚 Logistics & delivery
Keep customers informed from dispatch to doorstep.
- Out-for-delivery alerts
- Driver ETA updates
- Proof-of-delivery follow-ups
🏠 Property & trades
Qualify leads, share viewing times, and update customers on jobs in progress.
- Enquiry capture via chatflows
- Viewing & quote follow-ups
- Photo and document links in chat
📢 Marketing & promotions
Launch sales campaigns with opt-in lists and read-rate tracking.
- Broadcast to segments
- Marketing template compliance
- Campaign retry on failure
🏢 Other businesses
Agencies, finance, hospitality, and local services — one number, full team visibility.
- Shared inbox & contact CRM
- Templates for updates and reminders
- API hooks to your existing tools
Managed messaging option
For businesses who prefer prepaid message buckets instead of direct Meta billing, we offer managed messaging with transparent per-country rates.
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Prepaid buckets
Purchase Marketing, Utility, or Authentication message packs by country.
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Platform subscription
Access inbox, broadcasts, API, and automation on your chosen plan.
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Usage tracking
See bucket balances and deductions per message in your workspace.